Neolix Responds to Zhengzhou Unmanned Delivery Vehicle Climbing Incident: Reports to Traffic Police, Vows Full Cooperation, and Implements Three Improvements
IT Home, August 31 — Recently, media reported that two men climbed onto the roof of a moving autonomous delivery vehicle on the streets of Zhengzhou.
Neolix issued an official statement today in response. IT Home appends the original official response as follows:
Statement Regarding the Incident of Climbing on an Unmanned Delivery Vehicle in Zhengzhou
Recently, media reported that "two men climbed onto the roof of a moving unmanned delivery vehicle on the streets of Zhengzhou." Upon noticing this information, we immediately launched an investigation to verify the facts.
Following verification, the vehicle involved is an unmanned delivery vehicle operated by our company in Zhengzhou. Records from the vehicle's onboard monitoring system show that three suspected minors successively climbed onto the roof of the unmanned vehicle while it was stopped at a red light at an urban intersection, and remained on the roof as the vehicle started moving. Our company is currently further verifying the relevant information, and the final determination of the situation is subject to the traffic police department's conclusion.
Regarding the public's concern about "why the unmanned vehicle failed to detect the people on its roof," we explain as follows: The unmanned vehicle maintains comprehensive perception of the surrounding road conditions while driving, and in this instance, the sensors also captured the relevant footage. However, the vehicle was in a normal stopped state at a red light at the time. The rapid climbing onto the roof, combined with partial obstruction, resulted in behavioral characteristics that did not match existing risk models.
Coupled with multiple overlapping factors, such as the individuals' weight not reaching the vehicle's abnormal load warning threshold, the system did not identify the situation as a risk requiring braking or pulling over, and therefore did not intervene. Frankly speaking, how to respond to such extreme, non-standard behaviors remains a challenge that the entire autonomous driving industry is still working to overcome.
Climbing on a moving or operating vehicle (whether manned or not) is illegal. It not only endangers personal safety but also threatens public road safety; if serious consequences occur, it may result in criminal liability. We also sincerely urge the public to abide by traffic laws and regulations, and refrain from imitating such behavior for the sake of seeking thrills or taking photos.
Currently, we have reported the situation to the Zhengzhou traffic police department, will fully cooperate with the investigation, and have initiated three improvements: First, further optimize the sensors and algorithms' ability to recognize and assess unconventional targets, incorporating roof anomalies into the risk model; Second, strengthen the efficiency of remote safety operators in detecting and handling abnormal behaviors; Third, enhance on-site inspections of key operational routes. Relevant progress will be announced to the public in a timely manner.
Safety first is the foremost of our value propositions. The convenience brought by unmanned logistics vehicles to society is only meaningful within safety boundaries. We deeply understand that the growth of unmanned logistics vehicles cannot be separated from the understanding and supervision of all sectors of society.
We will continue to enhance the safety and reliability of autonomous driving technology in the future, and will certainly not let down society's trust in us.
Neolix Huitong Technology Co., Ltd.
August 31, 2026